Delivery Information
Standard Delivery Options
- UK Mainland: 3-5 working days (£4.95 or free over £75)
- Express Delivery: 1-2 working days (£9.95) – order by 2pm for same-day dispatch
- Next Day: Order by 1pm (£12.95) – excludes weekends
International Shipping
Available to 50+ countries with:
- Delivery times: 5-14 working days
- Customs charges may apply
- Tracking provided for all orders
View full country list at International Shipping
Order Processing
- Dispatched within 1-2 working days
- Weekends/holidays excluded
- Delays possible during peak periods
Check Service Updates for current status
Tracking Your Order
- Tracking number emailed at dispatch
- Monitor via Order Tracker
- Carrier contact details provided
Delivery Exceptions
Some items have special requirements:
- Oversized products (+£8.50)
- Hazardous materials (e.g. gas canisters)
- High-value items (signature required)
See Product Restrictions
Failed Deliveries
- 3 delivery attempts made
- Returned items incur £5 reshipping fee
- Address changes within 1 hour via Order Support
Christmas Deadlines
Last order dates for holiday delivery:
- Standard: December 18
- Express: December 21
- Next Day: December 22
Full details at Festive Delivery
Need Help?
Visit our Delivery FAQ or Contact Us