Privacy Policy

1. Information We Collect

We may collect and process the following data when you use jacketberghaus.com:

  • Personal Details: Name, email, shipping/billing address
  • Payment Information: Securely processed via encryption (we do not store full card details)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Pages visited, products viewed, shopping behavior
  • Communications: Customer service inquiries, feedback

2. How We Use Your Data

Your information helps us:

  • Process orders and manage your account
  • Improve our products, services, and website
  • Prevent fraud and enhance security
  • Send marketing communications (with your consent)
  • Comply with legal obligations

3. Data Sharing

We may share your data with:

  • Payment processors to complete transactions
  • Shipping carriers for order fulfillment
  • Service providers assisting our operations (e.g., IT, analytics)
  • Legal authorities if required by law

We never sell your personal data to third parties.

4. Your Rights

Under GDPR and other privacy laws, you may:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing (e.g., marketing)
  • Restrict how we use your data
  • Data portability (receive your data in a usable format)

To exercise these rights, visit our Privacy Dashboard.

5. Cookies & Tracking Technologies

We use cookies to:

  • Enable shopping cart functionality
  • Analyze website traffic
  • Personalize your experience
  • Deliver targeted ads (with consent)

Manage preferences via your browser settings or our Cookie Policy.

6. Data Security

We implement:

  • SSL encryption for all transactions
  • Regular security audits
  • Limited staff access to sensitive data
  • PCI-DSS compliance for payment processing

7. International Data Transfers

Your data may be transferred outside the UK/EEA with appropriate safeguards.

8. Children’s Privacy

We do not knowingly collect data from children under 16 without parental consent.

9. Policy Updates

We may revise this policy. The latest version will always be posted here with the effective date.

10. Contact Us

For privacy concerns, visit our Help Centre or Support Page.